Malaysia has had a long standing history of credit card frauds and has been on the high-risk countries list for all major credit card companies. We have banned shipments to Malaysia as a measure of preventing fraudulent activities. This is not a form of discrimination but protection for our business as well as potential victims of identity theft.
As your order has been cancelled by our system, we can no longer "revive" it. However, if you could meet the following criteria, we may be able to create another order for you:
1. Your order must be shipped via International Express by DHL as this will provide a reliable way of tracking the package.
2. You must send in a scan or a FAX of your credit card (front and back) and ID (could be your passport - a page with your photo and information). Our FAX is 425-828-6648.
I hope this helps. I do apologize for the inconvenience this has caused you. We appreciate your understanding and patience.
Please let me know if you have any other questions or concerns!
Best Regards,
Hana
BoxWave Sales
http://www.boxwave.com
The leather case for my phone that I had ordered online was canceled by the company itself! Due to the possibility of credit card fraud? Yeah, right... whatever... create another order?? Boleh blah... I'm so pissed off that there is no way I wanna order anything from the website anymore. Fine, if they want to cancel my order, but please cancel the credit transaction as well ok... that's my only concern. Every time I wanna buy something online, I'm fully aware of the risk... it might be a scam. I'm not surprise if BoxWave happens to be one.
I'm in a good mood... :-) so I won't use any offensive word for now. I just wanna say "BoxWave sucks!" :-D
See, I'm really in a good mood.
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